Senior Franchise Business Coach Job at PLACEM!NT by TZ Consulting, Houston, TX

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  • PLACEM!NT by TZ Consulting
  • Houston, TX

Job Description

This is a remote position.

Company:

4Ever Young (Wellness/Aesthetics Franchisor)

Location:

Remote (U.S.) – must live near a major airport

Employment:

Full-Time (W2) - Director Level

Compensation:

Up to $120,000 target total compensation (base + target bonus). The candidate’s skills and fit alignment will be considered.

Travel:

Up to ~70%

The Opportunity


4Ever Young is hiring a Senior Franchise Business Coach to own performance coaching for an assigned franchisee portfolio. This is a high-accountability field coaching role: you’ll diagnose performance gaps, build action plans with clear owners and deadlines, and run a repeatable cadence that moves key KPIs – within a med spa-adjacent, service-provider model.

This is a remote role with heavy travel (up to ~70%). Success looks like a disciplined operating system: scorecards, structured check-ins, documented follow-through, onsite diagnostics when needed, and consistent accountability conversations that drive measurable improvement.

What You’ll Do

  • Run performance coaching using scorecards, structured check-ins, and documented follow-through
  • Diagnose underperformance and prioritize the highest-leverage fixes (capacity/utilization, staffing, conversion, retention, standards)
  • Build and track action plans tied to deadlines and measurable outcomes – who owns what by when
  • Influence franchisees without authority; hold commitments and navigate hard conversations
  • Conduct onsite reviews, interventions, and support new location openings and onsite training as needed
  • Partner with internal teams (Ops, Marketing, Training, Development) to remove blockers and accelerate execution
  • Track progress in tools like Zenoti/CRM + Microsoft 365 (or comparable) and use reporting to drive follow-up

Outcomes You’ll Be Expected to Move

  • YoY revenue growth
  • Membership / recurring revenue (net gain + retention)
  • Conversion (lead-to-prospect, consult-to-close or equivalent)
  • Average ticket / service mix
  • Client/patient experience + quality execution
  • Operating standards adoption / training compliance

Requirements

Must-Haves (Non-Negotiables)

  • 3+ years franchisor-side Franchise Business Coach (or Franchise Consultant / Field Ops Coach equivalent) with an assigned franchisee portfolio
  • Experience in a tightly similar space to med spa – aesthetics / wellness / beauty; membership/service delivery; provider-based operations
  • Proven KPI ownership with specifics: baseline → action plan → execution cadence → measured results (numbers + timeframe required)
  • U.S.-based, within practical distance of a major airport, and able to sustain up to ~70% travel

Adjacency Policy

  • Target lane: Franchisor-side FBC in med spa / aesthetics / wellness / beauty brands
  • Allowed adjacent lane: Franchisor-side FBC in highly SOP-driven franchise healthcare service brands that behave like consumer service ops (example: AFC Urgent Care)
  • Not a fit: Traditional hospital/health-system ops, non-franchise medical ops, purely clinical leadership, or “healthcare” without franchisee coaching and portfolio ownership

Nice-to-Haves

  • New center opening / launch readiness experience
  • Zenoti experience (or similar POS/CRM)
  • Membership conversion / retention enablement
  • Dashboard-driven coaching discipline – clear scorecards, structured check-ins, documented action plans

Benefits

What This Role Offers

  • Compensation: Up to $120,000 target total compensation (base + target bonus)
  • Employment: Full-Time (W2)
  • Travel: Up to ~70% with travel support
  • Benefits package and travel support: details shared during the interview process

Hiring Process

Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → placeM!NT

placeM!NT is supporting 4Ever Young with recruitment. All communication will come from a @placemint.agency email address.

EOE + AI Disclosure

We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available - request assistance by contacting us at recruiting@placemint.agency . We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (including California requirements where applicable).



Job Tags

Full time, Remote work

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