Identity Manager Job at Openkyber, Georgia

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  • Openkyber
  • Georgia

Job Description

Job Title: Self-Hosted LogScale Engineer

Duration: 1 year (but assigned to multiple projects during that time)

# of Roles: 2

Location: US, Remote

Description: The CrowdStrike Resident Self-Hosted LogScale Engineer from OpenKyber Professional Services provides long-term dedicated support to help you operationalize and maintain the CrowdStrike Falcon LogScale platform.

Overview: A CrowdStrike Resident Self-Hosted LogScale Engineer services engagement provides for dedicated assistance with the installation, configuration and integration of your CrowdStrike Falcon LogScale platform as follows:

  • Defines Customer's desired business outcomes and prioritized use-cases for Falcon LogScale
  • Provides assistance architecting the Falcon LogScale platform according to standard practices
  • Deploys the CrowdStrike data pipeline if included in the LogScale project
  • Aligns Customer's configuration of the Falcon LogScale platform to prioritized use-cases

Service Objectives: Your CrowdStrike Resident Self-Hosted LogScale Engineer will work with you to determine tasks or goals on which to focus during your engagement and to prioritize and re-prioritize tasks as needed throughout your engagement. Successful completion of said tasks is reliant on Customer to provide needed resources, tooling, direction, etc. in a timely manner. Below are some example tasks/goals that may be applicable to your engagement.

Project Kick - Off

  • Introduction to OpenKyber Professional Services Team, processes and tools
  • Review of purchased services
  • Assess Customer's readiness for OpenKyber Resident Self-Hosted LogScale service

Planning and Installation

  • Review Customer's infrastructure and use cases. Provide guidance on architectural standard practices and use case sequencing
  • Review of project scope and resource scheduling
  • Assist with installation of Self-Hosted Falcon LogScale
  • Review previous Log Management platforms and provide guidance for migrating logging strategy, access requirements, and performance requirements into a Self-Hosted Falcon LogScale environment
  • Provide architectural guidance and assist with configuring network and server infrastructure (on-prem) or cloud infrastructure tools and supporting resources (object storage management, Kubernetes, Helm, etc.)
  • Provide guidance and assist with configuration of LogScale, Kafka, and supporting components
  • Provide guidance and assist with authentication and access management to infrastructure and LogScale
  • Advise and assist with configuration of monitoring, scaling and routine sustaining activities
  • Assist with ongoing support needs
  • Advise on configurations such as: Role-Based access controls, LogScale and Kubernetes environmental variables, JVM configuration, Kafka configuration, DR/Fault Tolerance configurations, Exporting log data via S3 and other supported methods
  • Assist with optional platform integrations such as: Email configuration, Proxy Setup, Ticketing systems

Log Source Onboarding - Data Ingestion

  • Provide advisory support on logging strategy and configurations
  • Configure the CrowdStrike data pipeline
  • Onboard data sources into Falcon LogScale
  • Create and/or modify parsers to match ingested data sources
  • Normalize data against CrowdStrike standards

Content Development

  • Best-effort migration of content from other previous vendors to CrowdStrike LogScale

Customization of Dashboard such as:

  • Dashboard properties
  • Dashboard parameters
  • Widgets

Create and configure queries, lookups, alerts, actions, and scheduled searches

Knowledge Transfer & Project Closeout

  • Knowledge transfer discussion topics such as:
  • Falcon LogScale UI
  • Account management
  • Data ingestion
  • Repositories
  • Parsers
  • Dashboards
  • Automation and alerts
  • Packages
  • Administration
  • Security and authentication
  • Cluster management
  • Review of work performed to include sharing relevant documentation

For applications and inquiries, contact: hirings@openkyber.com

Job Tags

Remote work

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