Senior Salesforce QA
Job Description
· The Senior Salesforce QA role involves a blend of system administration and quality assurance, requiring a seasoned Salesforce professional to manage daily operations and drive QA processes.
Responsibilities :
· Design and execute test plans, write test scripts, prepare data for testing, regression testing, and UAT processes to ensure high-quality releases.
· Do Functional, Configuration, customization, security, and ongoing optimization testing on Salesforce platform.
· Lead QA efforts for all Salesforce changes, including new features, enhancements, integrations, and bug fixes.
· Identify risks early and proactively address issues before they reach production
· Ensure delivery of quality releases in a timely manner on customer engagements
· Work within team of Salesforce QA engineers and testers, and establish as well as consistently improve testing best practices
· Coordinate with the development team to ensure all bug fixes are checked-in; environments are stable and ready for use; customer communication is ongoing and open; and releases are properly tested, documented, and validated
· Define test strategies, plans, test cases, tasks, and estimates as well as execute tests to meet stakeholder requirements
· Develop, implement, maintain, and enhance test plans, scripts, and methodologies to ensure compliance with system specifications
· Perform in-depth, detailed investigations into quality issues to discover root causes, and then work closely with the development team to develop solutions that resolve the issue
· Work closely with software developers to develop test specifications and build test cases to test product functionality rigorously and investigate all potential product test failures
· Write functional test scripts, conduct functional testing, capture test results, and validate defect fixes
· Own and deliver on the overall process and reporting including test results delivery, analysis reports, logs, and key metrics
· Actively participate in design and sprint planning sessions offering inputs from a QA perspective
· Produce reports on testing progress for internal and external stakeholders
Qualifications :
· 8-10+ years of experience in Salesforce ecosystem in quality assurance (e.g., Sales Cloud and Service Cloud)
· Strong understanding of testing methodologies, test case development, and the software development life cycle
· Experience working with test automation platforms, such as Selenium
· Strong experience with test software and tools, such as Jira
· Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing, UAT /Production testing
· Tenaciously skilled in troubleshooting, problem-solving, and attention to detail
· Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing
· Must to have Salesforce certifications i.e. Advanced Administrator and Sales Cloud or Service Cloud
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