Hotel Front Desk Agent Job at Tru by Hilton Port St. Lucie, Florida

aldjNXp0NXkvSHMyeTJ2YVlPT1AvbTlmMlE9PQ==
  • Tru by Hilton Port St. Lucie
  • Florida

Job Description

Why You'll Love Working With Us:

At Tru by Hilton Port St. Lucie , we’re committed to creating a positive, rewarding environment for both our guests and our team members. As a Front Desk Agent, you'll be the face of the hotel—delivering outstanding service and ensuring each guest’s stay is smooth, friendly, and memorable.

We offer competitive benefits, including:

  • Medical, Dental & Vision Insurance

  • 401(K) with Company Match

  • Paid Time Off

  • A professional yet friendly work culture

  • ✈️ Hilton Team Member Travel Discounts

What You’ll Be Doing:

As a key member of our front office team, you'll assist guests from check-in to check-out, while also helping coordinate services across departments to ensure top-notch hospitality.

Your responsibilities include:

  • Greeting guests warmly and handling check-ins and check-outs smoothly

  • Answering phones, managing guest inquiries, and resolving issues promptly

  • Processing reservations, cancellations, and modifications via phone, in person, and through our hotel system

  • Communicating guest needs with housekeeping, maintenance, and other departments

  • Handling payments, balancing cash drawers, and processing transactions accurately

  • Managing guest accounts and updating internal systems

  • Operating the hotel’s switchboard and wake-up call system

  • Monitoring reservations and room availability to maximize occupancy

  • Maintaining a clean and organized front desk area

  • Completing shift checklists and handing off effectively to the next team member

Who We’re Looking For:

  • A people person with excellent communication and customer service skills

  • Detail-oriented and able to multitask in a fast-paced environment

  • Previous hotel front desk or customer service experience preferred

  • Familiarity with hotel systems and reservations is a plus

  • Flexible availability (including weekends and holidays)

  • High school diploma or equivalent required

  • Must be dependable, professional, and team-oriented

Be the Reason Guests Come Back

If you enjoy helping people, working with a supportive team, and making a positive impact, we’d love to meet you .

Job Tags

Full time, Flexible hours, Shift work

Similar Jobs

SolutionIT

MS Dynamics BC Architect / PM Job at SolutionIT

 ...Solution IT Inc. is looking for MS Dynamics BC Architect / PM for one of its clients Dallas, TX Job Title: MS Dynamics BC Architect...  ...-on experience with Microsoft Dynamics 365 Business Central / NAV implementations and integrations. ~ Strong understanding of... 

Intuit

Senior Payroll Tax Processor Job at Intuit

 ...multiple jurisdictions. Proficiency with at least one payroll platform and comfort navigating case management systems such as Salesforce. Excel/Google sheet skills required: VLOOKUP, pivot tables, and reconciliation auditing; able to trace a tax discrepancy... 

Heartland Home Health

Physical Therapist Job at Heartland Home Health

 ...IN. At Heartland Home Health, a Gentiva company, we believe every day is an opportunity to deliver personalized, meaningful care where...  ...for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities... 

System One

Regulatory Specialist / Food Science Job at System One

 ...activities for Salty Snacks brands, ensuring compliance with U.S. food regulations across the product lifecyclefrom ideation through...  ...labeling and ingredient regulations ~ Bachelor's degree in Food Science, Nutrition, Food Regulatory, Biology, Chemistry, or related... 

Lawyers' Committee for Civil Rights Under Law

Communications Engagement Writer Job at Lawyers' Committee for Civil Rights Under Law

 ...with over 1 million pro bono hours billed to our cases and matters over the past decade. Job Title : Communications Engagement Writer Location : Washington, DC Job Type : Full-Time Union Affiliation : Union Accountable to : Vice President of Communications...