Job Description

Job Description

Are you passionate about disciplined testing in Agile, helping deliver impactful user experiences and value to our customers?

As the User Acceptance Testing Lead in Connected Commerce, you will play an active role in helping execute against our roadmap and assist with User Acceptance Testing. You will work with cross-disciplinary teams including design, technology, and service delivery teams with a primary focus on the mobile space.

Job Responsibilities

• Document & prepare of Credit Card Test Data, Test Scripts and Test Cases based on journeys. 
• Partner with overall testing Lead and testing teams to assist in testing large, highly visible cross functional initiatives.
• Assist application developers and payment services team in identifying and resolving problems. 
• Design, develop, and assist in the creation of manual test scripts.
• Assist in the planning and execution of application testing, working with process owners, business and Digital product managers, functional areas, customer experience/design teams and development to execute complex test strategies involving internal Chase applications, third party vendor applications/microsites, as well as desktop and/or mobile applications.
• Provide testing support for large, complex, technology-dependent programs and projects that cut across business functional areas.
• Manage defects to monitor and report on defect resolution.

Required qualifications, capabilities, and skills.

• Minimum 6+ years of experience in a Quality Assurance or User Acceptance Testing role within the financial services industry
• Expert in Automation Testing Framework. (UDF & Cucumber)
• Strong Familiarity & experience in Credit Card Payments, Third Party Wallets, and Tokenization.  
• Strong experience in BDD/TDD behavior driven development and test-driven development.
• Hands-on knowledge of Software Development Life Cycle principles and Quality Assurance methodologies/best practices 
• Experience working in an Agile development environment 
• Experience in the design of detailed functional and regression test plans, and the creation and execution of test scripts within the financial services industry
• Hands-on experience conducting Mobile testing using devices and simulators like See Test, Nautilus 
• Proficiency maintaining Excel macros using Visual Basic Analysis. 

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science, or related field of study, or equivalent relevant experience
• Proficiency with Jira, Confluence, Figma. 
• Strong time management skills, with an ability to multi-task & handle multiple test assignments & prioritize one's own work.
• Excellent attention to detail and ability to analyze detailed business requirements, raise questions and seek resolution to outstanding clarifications required for test.
• Passion for continuous improvement, online & mobile technology and knowledge of industry structure, trends, and influential companies
• Written and verbal communication skills – able to present status, facts, thoughts and ideas in a clear, concise, convincing and organized manner.
• Flexibility and adaptability - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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