Job Description

Business Analytics Manager 

Non-Union Position
Business/Budget/Finance Staff; Portland, Oregon (US-OR)

Hybrid schedule available for Oregon & Washington residents. 
Regular FT, Exempt
Posting # 5598

About Us:

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.

In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

NOTE:

Employees based at our Headquarters are required to work on-site a minimum of two days per week. Specific in‑office days may vary by team and business needs. This hybrid schedule supports collaboration, connection, and engagement while also offering flexibility for remote work.

 

The Role:

The Business Analytics Manager is responsible for leading analytical and financial support activities that enable operational, strategic, and regulatory decision-making across the organization. This role serves as a key business partner to functional leadership in the company, providing financial and operational insights and analysis related to O&M and Capital investment performance, budgeting, forecasting, operational metrics, business planning, and continuous improvement initiatives.

The position will oversee a team that provides development and delivery of reporting, forecasting models, and analytical support for utility operations and informed decision-making. The Business Analytics Manager collaborates cross-functionally with operations, finance, regulatory, engineering, customer operations, and executive leadership to improve business performance, enhance reporting capabilities, and drive consistency in analytical processes and data governance.

The role provides analytical leadership and strategic decision support to help leadership evaluate operational performance, resource allocation, financial impacts, and business priorities across the organization.

Day to Day:

• Lead the development, coordination, and management of operational and financial analytics supporting utility operations and corporate objectives.
• Manage budgeting, forecasting, and variance analysis processes related to O&M and Capital expenditures and operational performance.
• Develop and maintain reporting packages, dashboards, KPIs, and metrics for leadership and business partners.
• Analyze operational and financial data to identify trends, risks, opportunities, and performance improvement initiatives.
• Partner with operational leaders to evaluate business performance, resource utilization, and cost management strategies.
• Support long-term business planning, financial modeling, and scenario analysis activities.
• Lead or support analytical components of regulatory filings, rate case support, and data requests as needed.
• Drive continuous improvement efforts focused on automation, process standardization, and data quality enhancements.
• Develop and maintain forecasting and analytical models used for business planning and operational decision support.
• Coordinate with information technology and data management teams to improve reporting tools, data accessibility, and system capabilities.
• Lead, mentor, and develop analytical staff through coaching, prioritization of work, performance management, and establishment of consistent analytical standards and processes.

Come on your first day with:

Required

• Bachelor’s degree in finance, accounting, or related field required.
• Demonstrated ability to lead teams, projects, or cross-functional business processes, including driving accountability, collaboration, and continuous improvement initiatives.
• Strong analytical, financial modeling, and problem-solving capabilities.
• Knowledge of budgeting, forecasting, variance analysis, and operational performance measurement practices.
• Demonstrated ability to translate complex financial and operational data into actionable insights and recommendations for leadership decision-making.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Demonstrated ability to influence business decisions, lead change initiatives, and build alignment across diverse stakeholder groups.
• Ability to lead process improvement initiatives and drive operational efficiencies.
• Strong attention to detail, accuracy, and commitment to high-quality work product.
• Ability to exercise sound judgment, maintain confidentiality, and work independently with limited supervision.

Preferred

• Understanding of regulated utility operations, rate case processes, and financial/regulatory concepts preferred.
• Experience working with enterprise financial systems, reporting platforms, business intelligence tools, and large operational datasets preferred.
• Experience in a utility operation and knowledge of standard utility accounting and public utility reporting and filing requirements are highly desired.

What we offer:

Health & Wellness –

• Rich health insurance benefits with competitive employer contribution
• Free access to an online wellness resources platform 

Work Life Balance -

• Up to 23 Vacation Days 
• 80 Hours of Sick Time 
• 10 paid holidays and 3 floating holidays
• Flexible work arrangements 
• 3 weeks paid parental leave
• Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth.
• 1500 sq foot exercise facility and secure bike room

Financial -

• Meaningful annual incentive bonus opportunity in addition to base salary
• Competitive 401K company contribution and match 
• 15% discount on NW Natural stock through Employee Stock Purchase Program
• Up to $5250 a year in tuition reimbursement
• Wellness incentive program

Discounts -

• 20% off natural gas service 
• Up to 30% discount at NW Natural Appliance Center
• TriMet Pass for all HQ employees
• Generous discounts with Verizon & AT&T Wireless

Base salary range: $123,500.00 - $175,950.00 per year, depending on qualifications

Annual Target Incentive: 15% target


Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout.

Application Process:   To be considered for this position, submit a complete electronic application including cover letter and resume via our website.

Deadline:  6/23/26

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

E-Verify Information
NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.

NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates’ diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at employment@nwnatural.com or (971) 979-6341.

NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.

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